User Research With Small Business Owners: Best Practices and Considerations


#1

Originally published at: http://boxesandarrows.com/user-research-with-small-business-owners-best-practices-and-considerations/
The majority of our work at Google has involved conducting user research with small business owners: the small guys that are typically defined by governmental organizations as having 100 or fewer employees, and that make up the majority of businesses worldwide. Given the many hurdles small businesses face, designing tools and services to help them…


#2

Thank for sharing … :slight_smile:


#3

i feel you. thanks for this!